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Secure ATM connectivity with multi-carrier SIM and automatic failover

ATM Connectivity
For Business
Continuity

Multi-network ATM connectivity with automatic failover designed for ATM
deployments, financial kiosks, and self-service banking environments.
 
 
GET A CUSTOM PLAN
VIEW ATM PLANS

Why ATM Connectivity Fails

ATM connectivity issues are often caused by carrier outages, weak signal coverage, and single-network dependency.

 

Connectivity problems most often occur when:
 
  • A single-carrier network experiences outages or weak signal
  • Wired internet becomes unstable or unavailable
  • ATMs are deployed in remote or low-coverage areas
  • Network congestion affects high-traffic locations
  • Backup connectivity is not in place
 
Even short disruptions can lead to failed transactions, lost revenue, and unnecessary service calls.

Why Traditional IoT Connectivity Fails in Real Operations

Connectivity rarely fails all at once. Small disruptions are what break operations. 
Single-Carrier Dependency

When a single carrier network fails, everything relying on it stops.

No Automatic Failover

Without automatic failover, switching networks takes time and interrupts operations.

Limited Visibility

Without real-time visibility, connectivity issues take longer to detect and resolve. 

 
Not Built for Multi-Location Operations

Connectivity that works in one location may fail in another due to changing network conditions.

How POND Keeps ATMs Online

POND IoT uses multi-carrier SIMs, multi-network connectivity, and automatic failover to keep ATMs online when primary networks drop.
Multi-Carrier SIMs for ATMs

Access multiple carrier networks through one managed connectivity platform.
5G/LTE over VPN Connection

Transmits data over a secure, encrypted connection to support protected transaction processing.

 
Internet Backup for ATMs
Wireless backup connectivity for primary network disruptions.
Plug-and-Play Deployment

SIM cards can be installed and activated quickly, allowing ATMs to be connected with minimal setup. 

How ATM Connectivity Works

ATMs require a constant connection to communicate with processing systems. Each transaction must be authorized in real time, whether through banking networks, payment gateways, or blockchain-based systems used by crypto ATMs 

POND IoT enables this connection using multi-carrier SIMs, allowing ATMs to operate across cellular networks without relying on fixed-line internet.

Our solution enables you to:

  • Process transactions without interruption
  • Maintain real-time communication with processing systems
  • Reduce service calls by monitoring SIM connectivity and network performance in real time
  • Keep reporting and settlement on schedule
  • Protect sensitive data with secure connectivity
VIEW ATM USE CASE
Diagram showing ATM connectivity flow: POND IoT SIM → ATM → Multi-carrier network → 5G/LTE over VPN → Processing gateway.

Why Multi-Carrier Connectivity Is Critical for ATMs

Multi-carrier SIMs switch across available networks to help maintain ATM connectivity during carrier disruptions.

Continuous Connectivity

Switches between available networks automatically.

Reduced Downtime

Helps prevent outages caused by carrier disruptions.

Consistent Coverage

Supports deployments across varying locations and conditions.

 
POND IoT SIM

Connectivity That Supports Compliance

Reliable ATM connectivity supports secure transactions, compliance reporting, and operational visibility.

ATM Requirements
  • PCI DSS compliance - Supports secure card transactions and protects customer data in line with industry standards.
  • Real-time reporting - Enables continuous transmission of transaction and security data for monitoring and oversight.
  • Business protection - Helps reduce the risk of fines and supports operational transparency and customer trust.
Bitcoin ATM Requirements
  • KYC and AML compliance
    Supports identity verification and transaction monitoring in line with regulatory requirements.
  • Real-time reporting
    Ensures accurate transaction data is transmitted for audit and compliance purposes.
  • Business protection
    Helps reduce regulatory risk and supports secure handling of transaction data.

Automatic Failover for ATM Connectivity

Connectivity disruptions can interrupt transactions and take ATMs offline. Automatic failover helps maintain uptime during outages.

Multi-carrier failover switches across available networks instead of relying on a single carrier connection.

Immediate Backup Connectivity
Switches automatically when the primary connection drops.


No Manual Intervention
Failover occurs without on-site troubleshooting.


Reduced Downtime
Helps maintain ATM availability during outages



VIEW OUR INTERNET BACKUP SOLUTION
Bar chart showing ATM downtime costs in financial services: $9k per minute, $300k per hour, $152M annually

Multi-Carrier SIM vs Single-Carrier SIM for ATMs

 ATM connectivity depends on the SIM used. Single-carrier SIMs rely on one network, while multi-carrier SIMs switch across available networks when needed. 

 

Single-Carrier SIM

  • Uses a single network for connectivity
  • Higher risk of downtime if the network fails
  • Limited coverage depending on carrier availability
  • Reliability depends on one provider
  • Deployment depends on location and signal conditions

Multi-Carrier SIM

  • Connects across multiple networks
  • Lower downtime risk with automatic network switching
  • Broad coverage across different locations
  • Maintains connectivity across available networks
  • Suitable for deployments in multiple environments

ATM Connectivity Plans

Flexible connectivity plans for ATM deployments, backup connectivity, and distributed financial systems.  

 

Essential Plan Core Plan Pro Plan
$22.50/mo $20/mo $25/mo
Unlimited Data* Unlimited Data* Unlimited Data*
Static IP Included
Includes Teltonika RUT241 Includes Peplink Max Adapter Includes Peplink BR1 Core
Includes Teltonika's RMS** Includes InControl 2** Includes InControl 2**
Upfront Warranty Replacement Upfront Warranty Replacement Upfront Warranty Replacement
3-Year Contract Required 3-Year Contract Required 3-Year Contract Required

* Includes 3GB of high-speed data, then throttled to 128 Kbps 

** For the duration of the contract

 

 

 Need a different setup? We’ll tailor a plan to your ATM deployment. 

Estimate Your ATM Connectivity Savings

See how much you can reduce downtime costs and improve ATM uptime with reliable SIM-based connectivity.

CALCULATE ROI

Secure Connectivity for ATM Transactions

ATMs rely on secure connectivity to process transactions and protect sensitive data. POND IoT supports this through secure SIM-based connectivity, encrypted communication, and stable network access. 

Encrypted Data Transmission

  • VPN-secured traffic
    Data is transmitted through encrypted connections to help protect against interception.
  • Protected transactions
    Supports secure handling of cardholder and transaction data in line with industry standards.

Static IP Support

  • Consistent addressing
    Each ATM can be assigned a fixed IP address for easier identification and monitoring.
  • Secure remote access
    Enables direct access to devices without complex workarounds.
  • System compatibility
    Works with existing VPNs, firewalls, and banking systems.

Get the Right ATM Connectivity Setup for Your Deployment

START A CONVERSATION

ATM Network Management and Scalability

Remote Monitoring 

Monitor ATM performance and connectivity in real time without on-site visits. 

  • Track transaction activity and device status

  • Detect issues early

  • Reduce service calls 

Scalable Deployment 

Expand your ATM network across locations without relying
on fixed infrastructure.

  • Deploy ATMs in new locations quickly

  • Support both urban and remote sites

  • Scale from single machines to large networks 

Frequently Asked Questions

What SIM card is used in ATM machines?

Most ATMs rely on cellular SIM cards to stay connected to the banking network. In many deployments, operators use multi-carrier SIMs for ATMs to avoid dependence on a single provider.

What is the best SIM for ATM machines?

There isn’t a single “best” option. It mostly comes down to how stable the network is at the location. In many cases, operators move away from single-carrier SIMs and use ones that can switch across networks, simply to avoid outages.
Do ATMs use cellular connectivity?

Yes. Especially outside bank branches. Cellular is often the simplest way to keep a machine online without dealing with wired installations.
What happens if an ATM loses connection?

Transactions stop. The ATM can’t verify anything, so it won’t process withdrawals or requests. In some cases, it just sits idle until the connection comes back.
Can ATMs work without internet?

No, they can’t. Every action requires a real-time check with a bank or processor. Without that connection, nothing goes through.
Do ATMs need a static IP address?

Not always. Some setups require it, especially where access rules are strict. In other cases, it’s optional. It really comes down to how the network is configured.

Ready to Improve Your ATM Connectivity?

Tell us about your ATM deployment, and we’ll help you choose the right connectivity setup based on your locations, network requirements, and uptime needs.