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Internet failover: a lifeline for healthcare facilities
Zakira PatelMay 20, 20223 min read

Internet Failover: A Lifeline For Healthcare Facilities

In today's technology-driven era, healthcare facilities depend on a stable Internet connection for their day-to-day operations. A reliable Internet is crucial for delivering top-notch healthcare in real-time, including telemedicine, telehealth services, and remote patient monitoring.

However, relying solely on a single Internet connection can be risky, as any downtime or connection failure could disrupt critical services. That's where backup Internet solutions come into play, providing a lifeline for healthcare facilities.


Continued Communication: Why Is It Important?

Effective communication is essential within the healthcare industry, serving as the foundation for successful operations. Regardless of the size of the facility, healthcare providers heavily depend on stable Internet to maintain connections with emergency services, various departments, and patients during critical situations.

For example, in large hospitals, doctors must engage with multiple stakeholders to coordinate patient care and ensure timely interventions. Similarly, in small private practices. A reliable Internet connection is crucial for the seamless operation of the electronic health record (EHR) system, allowing quick access to patients' data and streamlining administrative tasks.

With a secure Internet connection, healthcare providers can avoid delays in transferring information, promote collaboration among staff members, and stay connected to their patients without interruption during critical moments.


Understanding Backup Internet Connection

Internet failover is a reliable solution that functions as a backup for the primary Internet connection. It mechanically detects when the connection fails due to bad weather or network failures, and automatically switches to the backup connection.

This transition can occur within seconds or even milliseconds, ensuring minimal disruption to Internet-dependent activities. When the primary connection is restored, the system switches back to using it as the main connection, while the Internet backup connection goes back to standby mode.

Implementing Internet failover ensures the continuous operation of cloud-based applications, Internet-dependent systems, and critical communication channels in healthcare facilities, even during network disruptions.


Day-to-Day Systems That Rely on the Internet


  • Electronic Health Records (EHR) have transformed healthcare documentation and information management. Patient medical records are securely stored in electronic databases, accessible to authorized healthcare professionals when required.

    A stable Internet connection is crucial to ensure uninterrupted access to EHR systems, enabling healthcare providers to retrieve patient records and medical history, update information in real-time, and coordinate care across different departments.

    Moreover, seamless Internet connectivity facilitates efficient record keeping, simplifies interactions with insurance companies, and enhances patient safety through accurate and up-to-date medical information.


  • Efficient staff communication is crucial for smooth operations and coordinated care delivery within healthcare facilities. Internet downtime can create confusion and disrupt access to schedules, messaging portals, and other essential cloud-based applications. Nursing staff, for example, depend on real-time communication platforms to receive patient updates, coordinate with physicians, and allocate resources effectively.

    Implementing Internet backup solutions ensures continual communication among healthcare staff, reduces operational disruptions, and promotes a cohesive workflow, leading to improved patient outcomes.


  • The healthcare industry has experienced a significant rise in the utilization of virtual visits or telemedicine in recent years. They provide remote medical consultations, particularly benefiting individuals in rural or remote areas with limited access to healthcare.

    Moreover, patients with disabilities, mobility limitations, or the elderly can conveniently consult healthcare professionals from the comfort of their homes. However, the success of virtual visits greatly depends on reliable Internet connectivity. A stable and high-speed Internet connection ensures seamless audio and video transmission, facilitating effective communication between patients and healthcare providers.

    Internet failover solutions are vital for uninterrupted virtual visits, improving remote care delivery and patient satisfaction.


In conclusion, Internet backup solutions are a lifeline for healthcare facilities. They ensure uninterrupted connectivity, allowing healthcare providers to deliver telemedicine and telehealth services, conduct remote patient monitoring, and access critical patient information.

The benefits of these failover solutions extend beyond immediate care, improving efficiency, reducing wait times, and enhancing the overall patient experience.

As technology continues to advance, the integration of cellular backup Internet connections, including 5G failover, will become increasingly crucial for healthcare facilities, ensuring that quality care is always within reach, regardless of Internet disruptions.


POND For Healthcare

At POND IoT, we understand the importance of stable connectivity and offer a robust cellular backup Internet connection. Our 5G Failover solution offers coverage from the three largest nationwide networks on a single SIM and profile, creating multiple layers of redundancy. Check out our Failover plans or contact us for more information.